Nancy McMahon, Vice President- Customer Engagement
Nancy is a graduate of Xavier University and her current role is with Affordable Language Services as Vice President of Customer Engagement. She works collaboratively with internal and external teams defining and refining better solutions for today’s challenging and much needed Language Service Programs.
Previously with Pinnacle Talent Solutions she was responsible for partnering with leaders in private organizations as they decided to grow their organization and employee base. Working hand in hand with internal associates, client presidents and CEO’s as they defined the value and look of new critical leadership roles – assessing and building from the ground up.
Prior, Nancy spent 19 years with a large full-service staffing company and served the last 10 years on the leadership team as the Executive Vice – President of Sales and Operations (including OnSite and Vendor Management) for Enterprise Accounts. Her responsibilities included managing $135 million region and serving on a select internal team tasked with preparing the company for sale. After transitioning from the new ownership, she started an OnSite Company building and managing a $7 million organization specializing in Staffing and Site Training. She sold this organization to a larger staffing firm.
Elba Madison, Vice President – Training & Quality
Elba Madison is originally from Panama, a Fulbright scholar graduated from the University of South Alabama with a Bachelor’s degree in Statistics and minor in Mathematics. She has been an active interpreter for 12 years and a certified medical interpreter through the National Board of Certified Interpreters since 2013. She is the VP of Interpreting Operations at Affordable Language Services and a licensed trainer for the Medical Interpreter Training Bridging the Gap. She has been working hand on hand with the Hispanic Community in the Greater Cincinnati Area and is part of many non-profit organizations like the Latino Health Collaborative, Su Casa Hispanic Center, Friends of Batahola, Miracles in Action and many more.
Julien Villa, Vice President of Operations
Julien comes from the French region Alsace, at the border with Germany. He has his Master’s Degree in Mathematics from the Université de Strasbourg. He has six years of experience with one of the largest Translation companies in the language services industry, Morningside. In addition to Morningside, Julien was the Chief Technology Officer for four years at Bredema, an IP law firm based in Paris, France. Julien joined us as Director of Translation Operations in February 2023 and quickly moved up two months later to Vice President of Operations with responsibility for both the Translation Department and Interpreter Services. Julien’s knowledge of our industry and command of technology have brought a whole new dimension to our ability to provide excellence in service to our customers.