Coming into the language industry and not speaking a foreign language, I did not realize the importance of interpreters. More importantly, I did not know about the seriousness of documenting interpreting services in order to comply with the law. Title VI of the 1964 Civil Rights Act protects people from discrimination based on race, national […]
The market for translating and interpreting is awash with new technology, which is great for patients and providers—when it works. As a primarily face to face interpreter, I have often heard doctors and nurses complaining about poor connection or sound quality when using a telephonic or video interpreter. Luckily, interpreter technology, along with broadband speeds, […]
In many professions, effective communication is essential for a successful provider-consumer interaction. Particularly, healthcare providers rely on verbal and nonverbal communication as the primary tool for obtaining patients’ health history. Language and cultural barriers can lead to miscommunication, which can further lead to under- or over-diagnosis and inappropriate treatment. Over the past few decades, the […]
Affordable Language Services has beenISO 9001:2008 certified for nearly 3 years. According to a Common Sense Advisory report, only “one in ten” language service providers (LSP’s) are certified worldwide. The ISO 9001:2008 certification demonstrates that we have an effective and documented process for the delivery of our interpretation and translation services and that our management […]
Medical interpreter training is a never-ending process for high-quality interpreters, whose job is to help non-English speakers communicate with doctors and nurses. The medical field is constantly changing, and medical interpreters must stay current in order to keep their skills relevant. Here’s a look at three reasons why it’s important to contract with an interpreting […]